Hampshire Engineered Timber Solutions Ltd
Delivery & shipping policy
Engineered joists that combine the lightness of timber with the strength of Posi-Strut steel web. This creates a quality floor or roof system that can span further than alternative timber products with less deflection or movement.
01
Delivery processing time
Orders via Standard Delivery will typically be delivered in 1-2 weeks, however, this is subject to change based on volume of orders in a given timeframe.
SORRY BUT WE ARE CURRENTLY BOOKING TYPICAL LEAD TIME OF 15 to 20 DAYS ON ALL ORDERS!!!
WE MAY BE ABLE TO ACCOMODATE SMALL ORDERS ON THE EXPRESS OR FAST TRACK SERVICE
Orders via Fast Track Delivery are delivered in 5 working days from the point of order confirmation. On our website, this means the point at which we have provided a design after ordering and you have confirmed it is correct and ready for manufacture.
Orders via our Express 48 hour service are delivered in 2 working days from the point of order confirmation. On our website, this means the point at which we have provided a design after ordering and you have confirmed it is correct and ready for manufacture.
(All delivery times are subject to stock and factory production availability)
02
Standard delivery rates and delivery estimates for online orders
Normally delivery rates for your order will be calculated and displayed at checkout and vary due to location.
Where they are not calculated the delivery rates are based on the following:
£150 flat fee on a sliding scale on order value. The maximum we will charge you is £250. We will ring you after you’ve placed your order to confirm which day you’d like us to deliver on.
03
Fast track & express delivery rates and delivery estimates
Fast-Track (5 Day) option is £300 for orders under £3000.
Express Delivery (48hrs) is £500 for orders under £3000.
Fast-Track and Express Delivery options are subject to delivery location, factory capacity and date of design approval.
Please note, in exceptionally busy periods, we may need to increase the Fast Track Delivery cost or remove it entirely.
04
Ancillary metalwork & fixings.
We aim to dispatch orders on the next working for a 1-3 day standard delivery.
Free Standard delivery on orders over £20.
For Express next day delivery the cost is £40, orders need to be placed by 13:00 to allow processing.
(Next day delivery subject to stock and time of order)
05
Delivery locations
Hampshire Engineered Timber Frames Ltd deliver to most of mainland England and Wales. We can deliver further afield to the channel islands via shipping handlers, please contact us for more options.
06
International delivery policy
We DO NOT deliver outside of the United Kingdom.
