We had an excellent experience with Luke at HETS. From the outset, his communication was first class, and he went above and beyond to make sure our Posi-Joists were manufactured and delivered at very short notice, helping us keep our project on programme.

The quality of the joists were excellent, the pricing was extremely competitive, and nothing was too much trouble. It’s refreshing to deal with a supplier who genuinely understands the pressures of construction and is willing to do what it takes to support their customers.

I wouldn’t hesitate to recommend Luke and the team at HETS to anyone looking for high-quality engineered timber products backed up by outstanding customer service. We’ll certainly be using them again.

Excellent service from start to finish. The joists supplied were of very high quality, accurately manufactured to specification, and delivered on time as promised.

Communication throughout the order process was clear and professional, with the team being responsive, helpful, and knowledgeable. They were proactive in addressing queries and ensured everything was handled efficiently.

The delivery was well organised, and all materials arrived in excellent condition. Overall, a reliable supplier offering great product quality and outstanding customer service.

I would highly recommend them and look forward to working with them again on future projects.

It was a pleasure working with Luke and the guys at HET, from the first phone call to delivery and even help and advice afterwards with installation.
Information, knowledge and plans made the job so much easier. They even managed to design the job differently meaning I could use smaller beams and save money, which not many companies would do.
Great set up and I would be happy to recommend them to anyone